Services
Site acquisition
We facilitates the acquisition of development land in several ways:
– Negotiating and purchasing sites directly from landowners.
– Securing sites within larger master planned neighborhoods.We organize the liaison with local and regional goverment to secure land registration and specification within the General Plan of Development.
Project design
Concept Development.
Market / Feasibility Study.
Preparation of Design Specificatiions.
Advice at Design, Marketing and Operations Team meetings.
Project financial & fiscal modeling
– Liaison with Equity Investors, Banks and other Financial Institutions.
– Liaison with Government Ministries and Planning Departments.
– Negotiation of Government Fiscal Incentives.
– Negotiation of Management Contracts.
– Operational Reviews and Profit Improvement Studies.
– Forensic Accounting for resort development and operations.
– Financial Planning & Investment Analysis.
– Due diligence on purchase and sale of hotels and resorts.
Team Recruitment Planning and people development training
– Understanding the product offerings.
– Administration skills for the seniors living industry.
– Business ethics; time management; personnel management.
– Caring and Care Services.
– Resident and lifestyle services.
– Management skills.
– Strategic planning.
– Communication in the work place.
– Facility management.
– Psychology of service to seniors.
Opening and Management of the resort
– People: Manning budgets , empowerment guidelines for improving decision making abilities of the team. Training plan. Talent management with experienced work force and new comers.
– Process: Create Standard Operating Procedures and Policies of the village aligned to the brand standards & legal requirements. Create Job safety trainings based on risk assessment of tasks and equipment’s. Create relevant training and refresher support booklets.Design individual performace tools based on guest satisfaction scores to drive guest satisfaction.
– Start basic operations & simulations at least two months prior to opening to ensure gaps are bridged and processes are implemented as prescribed for a seamless and successful opening in line with the brand image.
Opening and Management of the resort
– Implement tested and tried-successful tools for pre-opening (e.g. preopening checklists & dossiers of assets).
– Profitability: Suppliers orfering and contracting process . Identify Cost Out initiatives and program with Cost champions.Utilities and consumable management tracking system.
– Post Opening: Weekly Gaps review and identification with a dedicated Gap bridging team creation. Communcation and reporting to whole organization for best practise sharing ,sensibilazation to cost optimization and Team recognition.
Community building & Project Management
– Project definition : Objectives and Prograsm requirements ( arquitectural, Technical / Environemental / legal etc.. ).
– Project Timeline definition.
– Solutions screening and suppliers assessment adn selection.
– Risk assessment: Feasibility study.
– Financial modeling and planning.
– Project design and Stakeholders Project Management team definition ( roles, objectives , responsability).
– Quality control program definition : supplier supply chains, project management, KPI, tollgates, etc…
– Lciense and building permits.
– Construction planning and Kick off.
– Site delivery : control, tests, correctives actions planning
– Preventive Maintenance planning definition.
Relationships
– Residents are part of a community for everyone’s mutual benefit.
– Site cultivates a culture of sharing and caring.
– Design features and neighborhood size promote frequent interaction and close relationships.
Privacy & Commnunity
– Lodges and Houses are designed for privacy as well as community.
– Residents balance privacy and community by choosing their own level of engagement.
Participation
Decision making is participatory and often based on consensus (we adopted Dynamic Governance as model).
Eco-Architecture and Nature exposure
– Our village design and archtecture support residents in actualizing shared values.
– The community is integrated with nature and typically adopt green approaches to living.
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